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Office of Mental Health

View Balanced Scorecard

Navigation Notes - Click an individual Management Objective to view additional data when available.+

All Objectives are shown. To limit the display of information, select either Domain/Goal or Target Population from the Filter Data function below.
Click the icon to open another window for more information about a specific Management Objective.
Some objectives have been successfully completed and can be viewed on the Accomplishments Page accessed from the BSC Menu.

Filter Data - All management objectives are displayed below unless filtered.+

Definition	Management Objective (Program Area)	Target Value (Target Date)	Current Value (As of Date)	Past Values	% Target Achieved
	Increase the percentage of families who indicated global satisfaction with the mental health services they received for their child. Children's Mental Health Services	100%	99% Mar 31, 12		99%
	Increase the percentage of families who indicated satisfaction with their child's functioning as a result of the mental health services their child received. Children's Mental Health Services	100%	84% Mar 31, 12		84%
	Increase the percentage of youth who indicated global satisfaction with the mental services they received. Children's Mental Health Services	100%	87% Mar 31, 12		87%
	Increase the percentage of youth who indicated satisfaction with their functioning as a result of the mental health services they received. Children's Mental Health Services	100%	90% Mar 31, 12		90%
	Increase the occupancy rate for the Supported Housing program. Supported Housing more info	100% Jun 30, 13	90% Dec 31, 12		90%
	Increase the percentage of priority populations admitted to voluntary residential programs funded by OMH. Voluntary, non-specialty congregate treatment funded by OMH more info	65% Aug 01, 13	47% Dec 31, 12		72%
	Decrease the percentage of program recipients who have been in residence for over two consecutive years at a single, voluntary residential program funded by OMH. Adult non-specialty congregate treatment funded by OMH more info	21% Apr 01, 14	40% Dec 31, 12		76%
	Increase percentage of adults receiving OMH-operated outpatient services who rate service quality positively. MH Outpatient (OMH-operated)	100%	90% May 27, 12		90%
	Increase the percentage of OMH licensed facilities enrolled in the NYS Incident Management and Reporting System (NIMRS). All facilities licensed by OMH	100% Jun 30, 13	95% Dec 31, 12		95%

Definition	Management Objective (Program Area)	Target Value (Target Date)	Current Value (As of Date)	Past Values	% Target Achieved
	Reduce or maintain the rate of psychiatric inpatient readmissions to ANY hospital within 30 days after discharge from State-operated adult civil psychiatric facilities. State-operated adult civil psychiatric center inpatient programs	7% Mar 31, 13	11% Sep 30, 12		64%
	Increase the percentage of adult consumers in State-operated clinic programs who are competitively employed. MH Outpatient (OMH-operated)	20% Dec 31, 13	13% Sep 30, 12		65%
	Reduce or maintain the rate of psychiatric inpatient readmissions to ANY hospital within 30 days after discharge from State-operated children's psychiatric facilities. State-operated children's psychiatric center inpatient programs	5% Mar 31, 13	6% Sep 30, 12		83%
	Reduce or maintain the rate of psychiatric inpatient readmissions to ANY hospital within 30 days after discharge from State-operated forensic psychiatric facilities/units. State-operated forensic psychiatric facility inpatient programs	3% Mar 31, 13	4% Sep 30, 12		75%
	Reduce percentage of recipients who had psychiatric hospitalizations while receiving ACT services. Assertive Community Treatment (ACT) more info	20% Sep 30, 13	24% Mar 19, 13		95%
	Increase percentage of adults receiving OMH-operated outpatient services who rate their overall quality of life positively. MH Outpatient (OMH-operated)	100%	65% May 27, 12		65%
	Eliminate completed suicides during inpatient psychiatric hospitalizations and within 72 hours of discharge from such hospitalizations. All State-operated and non-State licensed inpatient psychiatric programs.	0 Jun 30, 13	15 Sep 30, 12		21%
	Reduce the rate of patient hours in restraint per 1,000 inpatient hours in State-operated adult psychiatric facilities. State-operated adult psychiatric center inpatient programs	.120 Sep 30, 13	.022 Dec 31, 12		100%
	Reduce the rate of patient hours in restraint per 1,000 inpatient hours in State-operated children's psychiatric facilities/units. State-operated children's psychiatric center inpatient programs	.150 Sep 30, 13	.089 Dec 31, 12		100%
	Reduce the rate of patient hours in restraint per 1,000 inpatient hours in State-operated forensic psychiatric facilities/units. State-operated forensic psychiatric facility inpatient programs	.280 Sep 30, 13	.206 Dec 31, 12		100%
	Reduce the rate of resident hours in restraint per 1,000 secure treatment facility resident hours in State-operated Sex Offender Treatment Programs (SOTP). Sex Offender Treatment Program	.020 Sep 30, 13	.015 Dec 31, 12		100%
	Reduce the rate of patient hours in seclusion per 1,000 inpatient hours in State-operated adult psychiatric facilities. State-operated adult psychiatric center inpatient programs	.020 Sep 30, 13	.028 Dec 31, 12		71%
	Reduce the rate of patient hours in seclusion per 1,000 inpatient hours in State-operated children's psychiatric facilities/units. State-operated children's psychiatric center inpatient programs	.220 Sep 30, 13	.158 Dec 31, 12		100%
	Reduce the rate of patient hours in seclusion per 1,000 inpatient hours in State-operated forensic psychiatric facilities/units. State-operated forensic psychiatric facility inpatient programs	.050 Sep 30, 13	.082 Dec 31, 12		61%
	Reduce the rate of resident hours in seclusion per 1,000 secure treatment facility resident hours in State-operated Sex Offender Treatment Programs (SOTP). Sex Offender Treatment Program	.010 Sep 30, 13	.000 Dec 31, 12		100%

Definition	Management Objective (Program Area)	Target Value (Target Date)	Current Value (As of Date)	Past Values	% Target Achieved
	Increase the number of licensed programs with current licenses. State and local programs licensed by OMH	95% Jun 30, 13	75% Dec 01, 12		79%
	Maintain appropriate accreditation from The Joint Commission (TJC) and certification from the Centers for Medicare and Medicaid Services (CMS) for all state-operated mental health programs. State-operated mental health programs One facility has voluntarily withdrawn from CMS participation.	23 Jun 30, 13	22 Dec 31, 12		96%

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