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Office of Mental Health

Glossary

The "Current Value" is the latest aggregate data for a management objective. The Definitions of Balanced Scorecard Measures describes each management objective's numerator and denominator, any conditions that are applied to calculating the Current Value, and the time period of the data used to calculate the Current Value.

The Definitions of Balanced Scorecard Measures is accessed by clicking on the View Definition icon next to each management objective on the Balanced Scorecard page. The Definitions present information about each management objective's target population, rationale, data source, data time frame, specifications (i.e. numerator and denominator), and target value and percent target achieved calculation formula. The Definitions can also be accessed from "OMH Balanced Scorecard" navigation bar or by clicking on the heading of this paragraph.

Denominator specifications describe sampling, inclusion, and exclusion criteria that determine a data item's eligibility for a measure.

Description of conditions that were applied to the management objective's source data set.

Date that the long-term target value of the management objective is scheduled to be reached by.

The performance target OMH has identified as a desired result or set expectation for a management objective which reflects a long-term OMH target or goal. A long-term target value can be set for a multi-fiscal year initiative or can represent a non-time sensitive "ideal target" which may be unattainable (and for which a different, time sensitive target may be established).

The lowest level of aggregate data provided for a management objective.

Management objectives are a set of quantifiable, desired outcomes and results associated with OMH's broad goals and objectives contained in the agency's Strategic Plan.

The management objective rationale explains how an objective is important to achieving desired outcomes and results associated with OMH's broad goals and objectives contained in the Strategic Plan.

Numerator specifications define the subset of data items in the denominator that meet indicator criteria.

The OMH Balanced Scorecard is a Web-based platform for providing accurate and up-to-date information for monitoring progress toward achieving the agency's aims, goals, and objectives. The scorecard is a product of using the balanced scorecard approach to strategic planning.

An outcome is the impact of services and supports, whether positive or negative, experienced either by individuals served in the public mental health system or the service delivery system itself.

On the OMH Balanced Scorecard, the "% Target Achieved" shows the extent to which the Target Value has been achieved for each management indicator. For each management objective, a calculation formula for % Target Achieved is included in its entry in the Definitions of Measures.

Performance benchmarks are standards by which performance can be judged in comparison to the performance of others.

Performance indicators are the quantitative or numerical summaries of performance that are derived from the measures.

Performance management is the use of systematic methods and tools to assess and improve the outcomes associated with services and supports offered within the public mental health system.

Performance measure is a generic term used to describe a numerical measure reporting organizational activities and results. The purpose of performance measurement is three-fold: 1) assessment of current performance; 2) demonstration of performance improvement; and 3) management of performance.

A performance target is a statement of a desired result or set expectation.

Program area with which a management objective is associated; e.g., MH Inpatient (OMH-operated), Clinic, Assertive Community Treatment (ACT).

The performance target OMH has identified as a desired result or set expectation for a management objective which reflects a short-term target for the time period being measured. A short-term target may be identified to ensure short-term fulfillment of a multi-year initiative or OMH's long-term goals. An explanation of how the target value for each management objective was identified is included in its entry in the Definitions of Balanced Scorecard Measures. Target values are important because they help OMH to keep the Strategic Goals in focus, motivate staff to do their best work, make explicit management expectations and serve as a mechanism for judging progress.

Population group with which a management objective is associated; e.g., adults, children, forensic, all.

Statement of the rationale for the target value and description of its relationship to OMH's broad goals and objectives contained in the Strategic Plan.

The time period of the data used in calculating the current value for a management objective.

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