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Office of Mental Health

Assessment of Care Surveys

    The NYS OMH Youth Assessment of Care (YACS) and Family Assessment of Care (FACS) surveys were piloted in 2006 and have been implemented annually since then. Mental health service providers distribute surveys to youth and families of youth in-care during the months of March/April each year. A statewide sample of the following mental health program types are included: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC) and Teaching Family Homes (TFH).

    Youth and families complete the surveys anonymously indicating how satisfied they are with various aspects of their program, including: appropriateness, cultural sensitivity, access, participation, global/overall, outcomes/functioning, medication use and social connectedness (families only). All surveys are sent to NYS OMH to be processed.

    The Assessment of Care Surveys section in this portal includes survey data from 2007 forward. Reports in this section are updated annually (by September) with the responses of youth and family for the current year. Reports display youth and family responses by survey year and in a variety of aggregate reports (by agency, program, program type, region, county, statewide and by youth demographic characteristics). No individual level data are available in this portal.

    The reports on this tab show the percent of youth or the percent of families who were satisfied ('percent positive') by survey domains and survey domain items. Three levels of reports are available using the drop down selection box:

  • Statewide level reports- show results for all programs surveyed statewide by survey domains and by the demographic characteristics (age, gender and race/ethnicity) of the youth served.
  • Regional level reports- show results for all programs surveyed within each NYS region by survey domains and by the demographic characteristics (age, gender and race/ethnicity) of the youth served.
  • Program type level reports- show results for all programs surveyed within each program type by survey domains and by the demographic characteristics (age, gender and race/ethnicity) of the youth served.

Family & Youth Assessment of Care Surveys Domains(pdf)          Family & Youth Assessment of Care Surveys(pdf)

Survey: Year: Statewide/Region/Program Type:*Youth Demographics:
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Statewide:   Percent Reporting Positive


Total Number of Surveys:128258361480
Domain                (Click each domain to view the items)Below 89-11 years12-14 yearsAbove 15
Appropriateness100%96%97%99%
Cultural100%99%99%99%
Access98%97%97%98%
Participation100%99%98%100%
Global99%98%99%99%
Functioning83%79%84%86%
Social Connectedness92%86%89%90%
Medication95%98%98%98%

*   A statewide sample of the following program types are included in the Assessment of Care Surveys: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC), Teaching Family Homes (TFH).

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